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Free Express Shipping on All Orders
How do I place an order?
Browse our products, add an item to your cart, and complete checkout. You'll receive an order confirmation after your purchase.
Can I change or cancel my order?
If your order has not shipped, contact us as soon as possible at support@camparra.com. Once an order has shipped, it cannot normally be modified or canceled.
How do I track my order?
Once your order ships, you'll receive a tracking number by email. You can also visit our Order Tracking page.
Do you offer free shipping?
Yes. We offer free shipping on orders within the United States.
How long does shipping take?
Orders are processed within 1-2 business days, with typical transit of 1-2 business days. Total delivery time is typically 3-5 business days.
Do you ship internationally?
Currently, we ship only within the United States.
Do you ship to P.O. boxes or APO/FPO addresses?
No. We currently cannot ship to P.O. boxes or APO/FPO addresses.
What is your return policy?
We accept returns within 30 days of delivery, subject to the conditions in our Return & Refund Policy.
How long does it take to get a refund?
After an eligible return is received and reviewed, please allow 5-10 business days for refund processing. Refunds are issued to the original payment method.
Do I have to pay for return shipping?
Contact support@camparra.com for return instructions and return-shipping details for your order.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.
Is my payment information secure?
Payments are processed through secure payment gateways. We do not store full card details on our servers.
Are products covered by a warranty?
Warranty coverage varies by product and manufacturer. Check the individual product listing where applicable or contact us for details.
What if an item arrives damaged or defective?
Contact us within 30 days of delivery at support@camparra.com so we can review the issue and provide return or replacement instructions.
How can I contact customer support?
Email support@camparra.com or call 407-204-0146, Monday-Friday, 9:00 AM - 6:00 PM (EST).
Where is Camparra.com located?
1400 Herrington Rd, Elizabeth City, North Carolina 27909, United States.
Do you have a physical store?
Camparra.com currently operates as an online store.